SHIPPING METHOD

Cash & Carry

We will collect total amount of payment after you mention your Order ID Number to us. And you can collect your goods after payment has been receive by us.

Our store located at :

Lot AC02, Auto Center Pandan City, Jalan Pandan Ria 1, 81100, Johor Bahru, Johor Darul Takzim, Malaysia.

Waze/Google Maps : Jopana.my Store HQ

  • Walk-in to our store and make purchase directly with our stuff / mention your Order ID if you make purchase through our website
  • There a lot of T-Shirts to choose at our store
  • Our store is fully air-conditioner
  • Big parking space in-front of our store for our customer

Pick-Up from a Post Parcel Point in your City

You can tell us to ship your order to Post Parcel Point in your City. So you can do pick-up over the counter. A parcel point is an easy and convenient way to receive items in your city. The Parcel Points are available in central locations and during the opening hours of shops, also on weekends. The item will be in the parcel point selected by you the next day after 4 p.m., or some time later in some areas.

Shipment to The Door

We do our best to ensure that each order arrives at your doorstep in perfect condition. In the unlikely event that your order doesn't arrive at your doorstep. Here is what you need to do.

  1. Please check if there is a tag for your shipment from courier that ask you to pick-up your parcel from Post Parcel Point
  2. If your get your shipment tag today, please pick-up your shipment on the next day
  3. If you didn't get anything, please contact us as soon as possible

International Delivery

Yes, we ship internationally. But, we’d like to stress that all delivery to physical addresses only as our shipping carrier Do Not deliver to P.O. Box or mailbox addresses

Jopana.my only ships on Monday to Friday (exclude weekends and public holidays).

  • Please be sure that an authorized adult will be at the shipping address given to sign for your package. Jopana.my is not responsible for lost or stolen if there is nobody at the shipping address given to sign for your package when the courier's attempt or if the package was signed by an UN-authorized party at that address.
  • Jopana.my will NOT responsible for any package lost if consignee signed a “signature release form.”

If your order is being delivered to an office, hotel, etc., the carrier may accept the signatures of receptionists, and similar upon delivery and we shall be deemed to have fulfilled our entire delivery obligation for your order upon their signature/acceptance.

Delivery delay due to the customs delay, incorrect address, public holiday, and unable to locate the address are beyond our control.(shipping charges will be included in customers billing charges)